Honeoye Falls veterinary services – delivered with courtesy and respect!
As a new client of our veterinary hospital in Honeoye Falls, you can expect our full attention to your pets’ needs.
“I’ve been bringing my pets here for over 25 years and I’ve had nothing but excellent care and compassion from all of the doctors and the staff. They are all so kind and helpful. I wouldn’t go anywhere else.” Lisa & Rob, Rochester
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
“Very thorough, courteous, and professional. Brandie was treated with the utmost care and love. Dr. Jamison was very thorough in his treatment of Brandie and very effective at communicating the diagnosis, treatment options, and recommendations.” -Tom, Lima
We are excited to meet you and your human and animal family members!