Our Why

Core Values


We will treat all pets and the people that love them with the utmost dignity and compassion. We will provide services in a caring manner, with a sympathetic consciousness of every patient’s distress together with a desire to alleviate it.


We recognize the importance of accurate information. We practice open, truthful, and timely communication with clients and employees. By carefully listening and responding to their concerns, we seek continuous improvement in our services and programs.


We are dedicated to each other, our clients and the community we serve. We are responsive to our clients, passionate in our advocacy of the human-pet bond and responsible in our actions. We are dedicated to our core values and to upholding the veterinarian’s oath.


We strive to exceed the expectations of every client. We endeavor to perform at the highest level of competence and take pride in our accomplishments. Our singular goal is excellence in everything we do.

Vision Statement

Honeoye Falls Veterinary Hospital works to be the most trusted and respected pet care provider in our community by administering the best possible medical and emotional care and giving outstanding customer service to every patient and every client every visit.

Mission Statement

The mission of Honeoye Falls Veterinary Hospital is to:

  • Partner with our clients to nurture and preserve the human-animal bond.
  • Provide excellent veterinary service by utilizing the highest standard of care and staying abreast of the most recent advancements in our field.
  • Educate our clients about the roles they play in keeping their pets healthy and happy.
  • Foster professional growth for all staff to ensure our practice leads the community in both veterinary medicine and customer service.